tp444 Privacy Policy

1 Information We Collect

tp444 collects personal data in order to operate a safe, compliant, and high-quality online casino and sports betting platform for players across Bangladesh. We collect only what is necessary to deliver our services, maintain security, satisfy legal obligations, and improve the player experience. The categories of data we collect are set out below.

Account Registration Data

When you create a tp444 account, we collect the information you provide during the registration process. This includes your full legal name, date of birth, a valid mobile phone number registered in Bangladesh, and an active email address. This data is used to establish and maintain your player account and to verify your identity in accordance with our Know Your Customer (KYC) obligations.

Identity Verification Documents

To comply with our responsible gaming and anti-money-laundering commitments, tp444 may request supporting identity documents at account level or prior to processing a withdrawal. These documents may include a copy of your National Identity Card (NID), passport, or driving licence, and proof of address such as a utility bill or bank statement. Submitted documents are processed securely and retained only for as long as legally required.

Payment & Transaction Data

When you make a deposit or request a withdrawal, tp444 records transactional metadata including the payment method type (such as bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, or BRAC Bank), transaction reference numbers, amounts in BDT, timestamps, and transaction status. tp444 does not store full card numbers, bKash PINs, Nagad mPINs, or other payment authentication credentials — all payment authentication is handled directly by the relevant payment provider within their own secure infrastructure.

Technical & Device Data

When you access tp444 via a web browser or mobile device, our systems automatically collect certain technical data, including your IP address, browser type and version, device type and operating system, session duration, pages visited, and referring URL. This data is used for platform security monitoring, fraud detection, and service optimisation. We do not use IP address data to identify you personally unless it is part of a fraud investigation.

Gameplay & Betting Activity

tp444 records your gaming and betting activity on the platform, including game sessions, bet amounts, game outcomes, and wagering history. This data is used to manage your account balance accurately, fulfil bonus wagering requirements, resolve disputes, and generate responsible gaming alerts where patterns of concern are detected.

Communications Data

If you contact tp444 support via email at [email protected] or through the in-platform live chat system, we retain records of those communications including the content of your messages, your contact details, and the date and time of each interaction. This data is used to resolve your enquiry and to improve the quality of our customer support service.

2 How We Use Your Data

tp444 processes your personal data on the basis of one or more of the following lawful grounds: the performance of a contract (your player account agreement with tp444), compliance with a legal obligation, our legitimate business interests where these do not override your rights, or your consent where it has been explicitly provided. The table below summarises the key purposes for which tp444 uses your data and the corresponding legal basis for each.

Marketing Communications

tp444 will only send you promotional emails, SMS messages, or in-platform notifications about offers, bonuses, and events (such as BPL cricket promotions, Eid special offers, or Pohela Boishakh festivals) where you have explicitly opted in to receive such communications during registration or through your account settings. You may withdraw your consent to marketing communications at any time by updating your notification preferences within your account dashboard or by contacting [email protected].

3 Data Sharing & Disclosure

tp444 does not share your personal data with third parties except in the limited circumstances described in this section. In all cases where data is shared, tp444 takes reasonable contractual and technical measures to ensure that the receiving party handles your data with an appropriate standard of care.

Payment Service Providers

In order to process your deposits and withdrawals, tp444 shares necessary transactional data with payment service providers including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank. Data shared with payment providers is limited to what is strictly required to complete the transaction and is governed by each provider's own privacy terms and regulatory obligations.

Game Software Providers

The games available on tp444 are powered by licensed third-party software studios, including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. These providers may process certain gameplay session data (such as game round identifiers and bet results) within their own systems in order to deliver the game experience, resolve technical disputes, and maintain RNG certification. No financial account data or payment credentials are shared with game providers.

Legal and Regulatory Disclosure

tp444 may disclose your personal data to law enforcement agencies, regulatory authorities, or other competent bodies where required to do so by applicable law, or where such disclosure is necessary to: (a) comply with a legal obligation; (b) protect the rights, property, or safety of tp444, its players, or third parties; or (c) detect, investigate, or prevent fraud, money laundering, or other unlawful activity. tp444 will disclose the minimum amount of data necessary to comply with any such obligation.

Analytics and Platform Technology Partners

tp444 uses reputable, industry-standard analytics and platform infrastructure services to operate and improve the website. These services may process anonymised or pseudonymised technical data (such as aggregated page-view statistics or error logs) on tp444's behalf. Such partners are bound by data processing agreements that prohibit them from using your data for any purpose other than those specified by tp444.

4 Cookies & Tracking Technologies

tp444 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate the platform correctly, remember your preferences, maintain your login session, and gather anonymised analytics data. This section explains what cookies we use and how you can manage them.

Types of Cookies Used

Managing Your Cookie Preferences

Strictly necessary and security cookies cannot be disabled as they are essential to the operation of the tp444 platform. You may disable functional and analytics cookies by adjusting the settings in your web browser. Most modern browsers (Chrome, Firefox, Safari, Edge) allow you to view, delete, and block cookies through the browser's privacy or settings menu. Please note that disabling certain cookies may affect the functionality of parts of the tp444 platform, including the retention of your responsible gaming preferences.

5 Data Retention

tp444 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to maintain your active player account, and to comply with applicable legal and regulatory obligations. The following retention periods apply to the main categories of data held by tp444:

• Account registration data: Retained for the duration of your active account plus a minimum of five years following account closure, in accordance with anti-money-laundering record-keeping obligations;
• Identity verification documents (KYC): Retained for a minimum of five years from the date of verification or from the date of account closure, whichever is later;
• Transaction and payment records: Retained for a minimum of five years from the date of each transaction, in compliance with financial record-keeping requirements;
• Gameplay and betting history: Retained for a minimum of three years from the date of each gaming session or bet, to enable dispute resolution and responsible gaming reporting;
• Customer support communications: Retained for a minimum of two years from the date of the last interaction, to facilitate follow-up enquiries and quality assurance;
• Marketing consent records: Retained for the duration of your consent plus two years following withdrawal, to evidence compliance with consent requirements;
• Technical and device data (logs): Retained for up to 12 months from the date of collection, unless required for an ongoing security investigation.

When data is no longer required for any of the above purposes and no legal obligation requires its continued retention, tp444 will securely delete or anonymise the data in a manner that prevents its reconstruction or re-identification.

6 Data Security Measures

tp444 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or destruction. While no online platform can guarantee absolute security, the following safeguards are in place on the tp444 platform at all times.

7 Your Privacy Rights

As a player on the tp444 platform, you hold the following rights in relation to your personal data. tp444 is committed to honouring these rights promptly and transparently. To exercise any of the rights listed below, please contact our team at [email protected] with the subject line "Privacy Rights Request" and a description of your request.

Please note that some rights are subject to limitations. For example, tp444 cannot erase data that it is legally required to retain under anti-money-laundering or financial record-keeping regulations, even upon request. Where a limitation applies, tp444 will explain the reason clearly in its response to your request.

8 Policy Updates & Contact

tp444 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable law, or the services we offer. When a material change is made to this policy, tp444 will take reasonable steps to notify registered players — typically via email to the address associated with your account or via an in-platform notification displayed upon your next login.

The date at the top of this policy ("Last Updated") reflects when the most recent version came into effect. We encourage all tp444 players to review this policy periodically to stay informed about how their personal data is being protected. Continued use of the tp444 platform following the effective date of any updated policy constitutes your acceptance of the revised terms.

Contact tp444 About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way tp444 handles your personal data, please contact our support team using the details below. We aim to respond to all privacy-related enquiries within 72 hours.

This Privacy Policy is governed by and construed in accordance with the laws of Bangladesh. In the event of any dispute relating to this policy or to tp444's data practices, you agree that the English-language version of this policy is the authoritative text. Please also refer to our Terms & Conditions and Responsible Gaming Policy for the complete framework governing your use of the tp444 platform.